Inside Sales/ Customer Service Representative

• Sell industrial hose, gasket and piping products and maintain customer accounts

• Take orders on the phone and over the internet

• Enter orders and product quotes into the computer system

• Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained

• Estimate delivery dates based on knowledge of production and delivery schedules and inventory

• Prepares reports of business transactions in company database

• Works with account managers to keep account activities up to date

• Investigates and resolves customer problems with deliveries

• This position is onsite and does not offer a remote work arrangement

• High school diploma or equivalent

• Associates degree or higher is preferred

• Must possess good working knowledge of engineering principals, solid modeling, welding and fabrication.

• Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, Solid works, etc.

• Knowledge of industrial hose, gasket and piping required

McCarty Equipment, a SunSource company, is a highly recognized value-added distributer and fabricator of hose. With 17 locations across North America, we provide a wide range of hose, valves, gaskets, fittings and tools. We have the capability to provide support for all your industrial and MRO needs with a vast array of tools, hand tools, fasteners, consumables, and a factory authorized tool repair facility.

Check us out! www.mccartyequipment.com

The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files.

The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.

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