Sales Operations Manager

Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets.

We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments.

Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry.

We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team.

You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes.

- Own HubSpot architecture, workflows, and data hygiene

- Build and maintain sales dashboards, reporting, and forecasting

- Design pipeline stages, deal processes, and qualification frameworks

- Implement automation to reduce manual rep work

- Serve as the single source of truth for GTM data

- Partner with leadership on territory design, quota planning, and capacity modeling

- Support SDR and AE teams with tools and enablement

- Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer)

- Planned growth to 11–12 team members in the next 3–6 months

- Core tooling: HubSpot, Grain, and emerging AI-based workflows

- Complete audit of HubSpot and current sales processes

- Implement core pipeline and forecasting dashboards

- Establish data hygiene standards and enforcement

- Sales leadership relying on forecasts with confidence

- Automated workflows reducing manual rep admin work

- Zero recurring pipeline data disputes

- Scalable sales infrastructure supporting 2× team growth

- Self-serve analytics for GTM leaders

- 3+ years in Sales Operations, RevOps, or similar

- Deep experience with HubSpot

- Strong analytical and process design skills

- Ability to build from scratch in an early-stage environment

- First Sales Ops hire with full ownership

- Direct impact on revenue scale and GTM execution

- Modern tooling with appetite for automation and AI