Education: High school
Experience: 1+ year
Summary
Responsible for greeting all guests, data collection, entry and reporting, inter and intra-office communications, scheduling, assistance with applications, clerical and other related duties/projects. When interacting with clients, this position will provide client-centered, culturally responsive, trauma-informed support/services, offer accurate information and referrals, and encourage positive prevention and risk reduction. Does this position require Patient Care? No
Essential Functions
Welcome all visitors with a culturally responsive, trauma-informed, harm reduction approach.
-Maintain digital/physical files for multiple databases/paper files.
-Coordinate purchase orders.
-Manage inventory.
-Troubleshoot office equipment.
-Support staff with daily tasks.
-Coordinate client travel to health services and related services.
-Help schedule client appointments.
-Assist clients in completing paperwork and applications.
Day (United States of America)
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Experience working with individuals living with HIV, unhoused individuals/families, people in recovery, trauma survivors, members of Black, Latine, GBTQ+ communities, formerly incarcerated individuals, and/or other historically minoritized populations with cultural humility 1-2 years required and Experience with community-based, nonprofit, grant funded programs; community health; public health/human services; outreach; health equity 1-2 years required and Experience with essential administrative, organizational, and communication tasks to keep an office running smoothly 1-2 years required
Knowledge, Skills and Abilities
- Knowledge of local resources that support social drivers of health – transportation, housing, food access, employment/education.
- Skilled in strength-based, people-first, harm-reduction, culturally humble, and restorative approaches to equitable community health care and prevention.
- Bilingual (Spanish) preferred.
- Person with lived experience of populations served is a plus.
- Strong cross-cultural interpersonal, organizational, and oral and written communication skills.
- Intermediate digital literacy required.
Remote Type
Onsite
Work Location
2 Conz Street
Scheduled Weekly Hours
40
Employee Type
Regular
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.71 - $22.76/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
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