Experience: 3+ years
- Deliver exceptional customer service through personalized consultations and expert product knowledge
- Build lasting relationships with clients and drive client development through outreach and follow-up
- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
- Plan and execute in-store and vendor-led events to drive traffic and engagement
- Maintain brand standards through proper merchandising, hygiene, and stock replenishment
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Resolve customer concerns in a professional and customer-first manner
- Stay informed on new launches, best-sellers, and beauty trends to support team education
- Manage multiple priorities in a fast-paced environment with strong attention to detail
- Available to work a flexible schedule including days, nights, weekends, and holidays
- 3-5 years of relevant retail, beauty, or leadership experience preferred
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to:
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Join a team where work is as rewarding as it is fun!
We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays.
Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here .
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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This posting was published by Macy's on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.