Principal Product Risk Manager

Capital One is seeking an autonomous, action-oriented Principal Product Risk Manager to join our growing internal Risk and Compliance team within Network Operations. This role operates independently from the corporate Risk Office, focusing directly on operational execution, participant monitoring, and regulatory adherence across our network.

This is a dynamic, high-impact position ideal for a self-starter who thrives in "grey space." You will help design, build, and enforce monitoring mechanisms for network participants, sponsored entities, and high-brand-risk merchant categories. Whether your background is rooted in operational risk, financial governance, or process and project management, you will play a central role in mitigating risk while establishing repeatable operational controls.

- Network Risk & Regulatory Monitoring: Oversee and enhance frameworks to monitor network participants, sponsored entities, and transaction flows for regulatory adherence and compliance

- High Brand-Risk Oversight: Build, refine, and enforce mechanisms to detect, monitor, and mitigate transactions in prohibited or high-risk merchant categories

- Process & Controls Implementation: Translate high-level risk mandates into practical, day-to-day operational controls, workflows and processes

- Complaints & Participant Governance: Support the oversight of participant complaints and sponsored participant frameworks to ensure financial institution backing and regulatory alignment

- Cross-Functional Collaboration: Partner with data experts, internal audit, and legal/risk counterparts to drive task-oriented execution on evolving network mandates

- Team & Mandate Execution: Provide direction to a small, specialized team, guiding process execution and data-driven risk monitoring without micromanagement

- High School Diploma, GED or equivalent certification - At least 5 years of experience in operational risk, financial processes, compliance or project management

- Bachelor's or Master's Degree - Experience in payment networks, participant monitoring, sponsored participant structures or card and merchant network risk - Legal training or internal audit experience with a focus on translating governance requirements into operational reality - Familiarity working alongside data management or analytics teams to build monitoring mechanisms and reporting dashboards - Experience designing policy, monitoring or enforcement mechanisms for high-risk merchant categories