Onsite Administrative Assistant

We're looking for a friendly, organized, and customer-focused Administrative Assistant to join our on-site management team. In this role, you'll support the Community Manager while serving as a resource for homeowners, HOA Board members, and staff. If you enjoy working with people, take pride in organization, and want to be part of a welcoming community, we'd love to hear from you!

Primarily responsible for providing all assistance to the Community Manager and residents at an on-site property which includes daily customer service to homeowners, HOA board members and other on-site staff.

- Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance & Regulations (CC&R's), provides administrative support and other tasks as directed to On-site Community Manager and other on-site staff members.

- Develops a working relationship with community board members and homeowners.

- Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board members and residents.

- Provide traditional office support by maintaining calendars and appointments, composing correspondence, and creating/maintaining database information.

- Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties.

- Assists with community inspections of common areas according to AAM's management contract.

- Work with vendors to provide direction and collect bids per the manager.

- Perform various general accounting duties, including some A/P, A/R, coding of invoices and billing.

- Ability to multitask and prepare and process large amounts of administrative and customer request items while being detail oriented.

- Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.

- Ability to function efficiently in a fast-paced, demanding environment.

- Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.

- Ability to interact and work positively and effectively with homeowners and staff at all levels.

- Ability to work collaboratively and cooperatively within the department as well as with other departments.

- Primarily sitting at workstation utilizing a computer in an office setting.

- May be required to lift boxes, fill paper trays, and other minor physical office related tasks.

- Walking/driving through community to assist in the inspection of common areas.

- Helping to set up/break down for events and/or meetings as needed.