Director, Data Product Owner - ISSCOM & Crosswalk

The Director, Data Product Owner – ISSCOM & Crosswalk will lead the strategy, delivery, and lifecycle management of two critical enterprise data products: ISSCOM, the global master and reference data system of record, and Crosswalk, a strategic data mapping capability enabling alignment between internal and external data standards.

This role is accountable for maximizing product value by driving roadmap prioritization, ensuring operational excellence, and enabling scalable data interoperability across enterprise processes and external data ecosystems. The Director will act as the bridge between business stakeholders, data governance teams, and technology partners to ensure that master data assets are reliable, standardized, and analytically consumable at enterprise scale.

• Define and own the product vision, roadmap, and success metrics for ISSCOM and Crosswalk in alignment with enterprise data strategy.
• Prioritize enhancements based on business value, regulatory requirements, and operational impact.
• Drive product lifecycle management, including backlog grooming, release planning, and feature adoption.

Master Data Governance & Quality

• Ensure ISSCOM remains the authoritative source for global master and reference data through strong partnership with global data governance domain leads and relevant systems controls.
• Establish and enforce data quality standards, stewardship processes, and audit mechanisms.
• Partner with domain leaders (Customer, Supply Chain, Finance, etc.) to align data definitions and business rules.

Crosswalk Capability Leadership

• Lead the evolution of Crosswalk as a critical integration layer for harmonizing internal and external data standards.
• Drive expansion beyond initial enterprise use cases to support local Operating Unit (OU) usage the increase the overall value of the capability and ROI of the related technology and resource investments
• Enable consistent mapping of key entities (e.g., brands, products, customers) across third-party data providers.
• Partner with analytics teams to support unified reporting and insights leveraging cross-referenced datasets.

Operational Excellence & Support Oversight

• Oversee technical support processes, including ticket triage, resolution SLAs, and root cause analysis.
• Ensure timely resolution of production issues while driving continuous improvement in system reliability.
• Monitor product performance, usage, and adoption metrics.

Integration & Ecosystem Management

• Track and manage upstream and downstream system integrations impacting ISSCOM and Crosswalk.
• Partner with data engineering teams and other relevant product/platform owners to ensure seamless data flows across the enterprise.
• Identify and mitigate risks related to dependencies, data latency, and schema changes.

Stakeholder Engagement & Leadership

• Serve as the primary point of contact for executive stakeholders and business partners.
• Translate complex data concepts into clear business value propositions.
• Lead cross-functional collaboration across technology, data governance, analytics, and external partners.

People & Program Leadership

• Provide leadership to product analysts, data stewards, and supporting resources.
• Foster a culture of accountability, innovation, and continuous improvement.
• Drive adoption of Agile and product-centric ways of working.

• Bachelor’s degree in Information Systems, Computer Science, Data Management, Business, or related field required
• Master’s degree (MBA, MS in Data/Analytics, or equivalent) preferred

Related Work Experience

• 10+ years of experience in data management, data governance, or data product management
• 5+ years leading enterprise-scale data products or MDM platforms
• Experience with global master data environments and data standardization across multiple domains
• Proven track record managing cross-functional initiatives with business and technical stakeholders
• Experience in consumer goods, beverage, or highly matrixed global organizations preferred

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Agile Methodology, Business Process Modeling, Change Management, Cloud Platform, Communication, Data Flow Diagram, DevOps, Digital Transformation, Enterprise Architecture Framework, Microsoft Azure Databricks, Microsoft Office, User Experience (UX)

United States of America: 164,000 USD - 193,000 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.