Event Security Guard - KeyBank Center

Event Security Guards ensure the safety and enjoyment of guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications. This role monitors and controls the movements of patrons, visitors and contractors using various methods.

- Provide a high level of service to patrons before, during, and after events.

- Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.

- Greet, monitor and control the movements of patrons, visitors, employees and contractors.

- Conduct varying levels of screening of guests, employees and visitors as directed.

- Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).

- Remain calm and professional in all situations.

- Report pertinent information to supervisor.

- High School Diploma or Equivalent.

- Must have strong customer service skills/experience

- Must be able to obtain New York State Security Guard Registration and be of good character;

- Previous law enforcement or security experience is preferred;

Work Environment & Physical Demands.

- Must be able to lift up to 50 lbs.;

- Must be willing and able to respond to emergent situations;

- Must be able to work effectively with limited supervision at times.

- Must be able to stand, sit, walk for extended and varying periods of time

- Communicate effectively;

- Treat guests in a kind and courteous manner;

- Respond to request for service and assistance;

- Follow policies, procedures, and instructions;

- Use time efficiently;

- Observe safety and security procedures.

This role pays $17.50 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.

Western New York Arena, LLC is an Equal Opportunity Employer