Platform Engineer - Workstations & Servers

- Design and build workstation and server platform configurations

- Component selection and compatibility validation across CPU, motherboard, chassis, GPU, storage, and networking - Internal cooling design, including air-cooled and direct liquid cooled architectures - airflow, fan curves, thermal headroom, and acoustic behavior under sustained load - Power budgeting and PSU sizing, including rack-level draw and circuit requirements for high-density multi-GPU configurations

- Execute burn-in, thermal soak, stability, power, and interoperability testing against defined pass/fail criteria - Qualify BIOS, firmware, BMC, and GPU driver stacks against each hardware configuration - Define what "validated" means for each platform and hold that standard through to production release

- Develop and run benchmark methodology across AI training, inference, and HPC workloads - Characterize gen-over-gen performance and produce the data that supports datasheets, product pages, and sales enablement material - Verify vendor-published performance claims against Corsair Pro configurations before those claims are repeated publicly

- Own L2/L3 escalation support for shipping workstation and server platforms

- Serve as the escalation point for issues L1 support cannot resolve - Troubleshoot Linux environments in depth - Ubuntu, Rocky, RHEL - including GPU driver and CUDA/ROCm stack issues, kernel and module faults, storage, and networking - Diagnose hardware failures via IPMI/BMC, remote console, and log analysis; drive RMA root-cause analysis through to supplier resolution - Travel to customer sites for on-site diagnosis and cluster installation where escalations require it

- Author knowledge base articles, runbooks, and troubleshooting documentation so recurring issues stop reaching escalation - Track failure patterns across the installed base and translate them into design changes on subsequent platform revisions

- Support technical accuracy across customer-facing material

- Review published specifications, configuration guidance, and technical content against validated hardware data

- Extensive experience in high-performance computing, workstation architecture, or enterprise systems design, including hands-on integration and validation of multi-GPU systems. - Strong background in thermal management for dense compute platforms - air cooling design, and familiarity with direct liquid cooling implementations. - Deep Linux administration and troubleshooting capability across Ubuntu, Rocky, and RHEL, with working knowledge of GPU driver and CUDA/ROCm stacks; competence with Windows Pro/Server. - Demonstrated experience in customer-facing technical escalation, on-site installation, and proof-of-concept engagement with customers and partners. - Scripting and automation capability, primarily bash, applied to validation, test tooling, and system deployment. - Excellent communication skills, with the ability to translate complex technical findings into clear guidance for sales, marketing, and customers. - Willingness to work in a lab and data center environment, including rack-and-stack work and periodic travel.