Account Director, AI Agency

EVERSANA's AI Agency is redefining how life sciences brands plan, create, and activate omnichannel marketing. We operate at the intersection of AI-driven content intelligence and precision omnichannel execution - combining the EVERSANA AI Agency Platform (built on Google Cloud, Gemini, and Vertex AI) with the Orchestrate Omnichannel Operating System to deliver measurable commercial impact for pharma and biotech brands.

We are a practitioner culture. That means we don't wait for the industry to catch up - we explore, we build, we break things, and we figure out what AI can actually do in a regulated commercial environment before our clients have to ask. If you are the kind of person who has already built your own workflows in tools like Gemini, Claude, Perplexity, or Midjourney - who reads the release notes, experiments on weekends, and shows up to client meetings with something real to show - this role was written for you.

The Account Director provides strategic leadership in developing and leading strategic and tactical interactive marketing plans to clients. This is not a traditional account management role - it is a client excellence role that owns the quality, consistency, and impact of every client interaction and deliverable. You will serve as the primary client relationship owner for day-to-day engagement, ensuring exceptional communication, proactive problem-solving, and seamless delivery of platform value.

- Bachelor's degree or equivalent education plus professional experience required

- Approx. 8+ years of related experience: client service, agency, and pharmaceutical experience required

- Expertise in digital, media and technology marketing and advertising

- Proven leadership and mentoring skills (guiding a large team and multiple clients); Responsible for account staff team development

- Demonstrated track record of business development results from strong client relations

- Proven ability to manage teams of people in cross functional roles across the organization

- Ability to collaborate effectively at all levels and functions internally with EVERSANA INTOUCH and externally with clients and agency partners

- Strong and applied understanding of digital development and processes

- Strong written, presentation and verbal communication skills

Patient Minded I act with the patient's best interest in mind.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.

Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers .

More information about EVERSANA's benefits package can be found at eversana.com/careers . EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry.

Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process.

If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com .

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• Bachelor's degree or equivalent education plus professional experience required

• Approx. 8+ years of related experience: client service, agency, and pharmaceutical experience required

• Expertise in digital, media and technology marketing and advertising

• Proven leadership and mentoring skills (guiding a large team and multiple clients); Responsible for account staff team development

• Demonstrated track record of business development results from strong client relations

• Proven ability to manage teams of people in cross functional roles across the organization

• Ability to collaborate effectively at all levels and functions internally with EVERSANA INTOUCH and externally with clients and agency partners

• Strong and applied understanding of digital development and processes

• Strong written, presentation and verbal communication skills

• Some travel may be required EVERSANA's AI Agency is redefining how life sciences brands plan, create, and activate omnichannel marketing. We operate at the intersection of AI-driven content intelligence and precision omnichannel execution - combining the EVERSANA AI Agency Platform (built on Google Cloud, Gemini, and Vertex AI) with the Orchestrate™ Omnichannel Operating System to deliver measurable commercial impact for pharma and biotech brands.

We are a practitioner culture. That means we don't wait for the industry to catch up - we explore, we build, we break things, and we figure out what AI can actually do in a regulated commercial environment before our clients have to ask. If you are the kind of person who has already built your own workflows in tools like Gemini, Claude, Perplexity, or Midjourney - who reads the release notes, experiments on weekends, and shows up to client meetings with something real to show - this role was written for you.

The Account Director provides strategic leadership in developing and leading strategic and tactical interactive marketing plans to clients. This is not a traditional account management role - it is a client excellence role that owns the quality, consistency, and impact of every client interaction and deliverable. You will serve as the primary client relationship owner for day-to-day engagement, ensuring exceptional communication, proactive problem-solving, and seamless delivery of platform value.