Assistant Restaurant Leader

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in all areas of restaurant operations.

- Hires and terminates all hourly, non-management crewmembers - Owns the onboarding, status change and payroll process for all hourly crewmembers - Creates crewmember work and training schedules - Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks) - Acts as manager on duty and opens and closes the restaurant - Manages cash handling and ensures accountability

- Enforces Raising Cane's policies and standards - Executes shift management meeting Raising Cane's operations and safety standards - Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed - Deploys crewmembers during a shift - Provides exemplary customer service - Utilizes reward and recognition program for the crewmembers in the restaurant - Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.) - Ensures cleanliness of the restaurant and ensures the facility is in good working order - Completes other duties as assigned

- Detail-oriented, organized and able to manage multiple priorities that may be constantly changing - Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills - Able to work effectively and efficiently both independently and collaboratively - Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems - Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly - Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training - 3+ years of restaurant or retail management experience - New restaurant opening experience preferred - Must be 18 years of age or older - High school diploma or equivalent required, some college preferred - Possess a valid driver's license

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• 3+ years of restaurant or retail management experience
• New restaurant opening experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver’s license Your Role at Raising Cane’s:

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

• Hires and terminates all hourly, non-management crewmembers
• Owns the onboarding, status change and payroll process for all hourly crewmembers
• Creates crewmember work and training schedules
• Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
• Acts as manager on duty and opens and closes the restaurant
• Manages cash handling and ensures accountability

• Enforces Raising Cane’s policies and standards
• Executes shift management meeting Raising Cane’s operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Deploys crewmembers during a shift
• Provides exemplary customer service
• Utilizes reward and recognition program for the crewmembers in the restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Completes other duties as assigned