Operations Coordinator - Security (Part Time)

- Build and maintain collaborative working relationships with on-site DC employees, the Security Team, Retail Operations, and third-party vendors

- Provide on-site security coverage at the Distribution Center during scheduled shifts

- Manage visitor check-in via the Eden system; verify identities and notify hosts

- Enforce entry/exit procedures for employees, visitors, and deliveries; route packages to the receiving dock and food deliveries to the exterior door

- Issue, track, and reconcile daily guest fobs with accurate sign-out records

- Provide escort and monitoring for all third-party vendors on-site, including those performing repairs , inspections or facilities work.

- Serve as on-site point of contact for police, fire, and EMS during emergencies

- Report security and safety equipment issues and ensure repairs are completed without compromising facility security

- Learn and become proficient in company's security technology platforms and internal communication platforms.

- Process security tickets for alarm codes, fobs, safes, and CCTV access across the Distribution Center and showroom locations, including activations, deactivations, and access changes

- Conduct security audits for the Distribution Center and showroom locations

- Utilize CCTV, Access Control, and Intrusion alarm systems to support investigations and resolve security issues

- Collaborate with the security team to maintain compliance with security policies and procedures

- Serve as th e on-site representative for the remote Retail Operations team on facilities matters

- File facilities maintenance tickets in BEHelp with complete on-site d e t ails, and provide ongoing updates to t h e R e tail Operations team through resolution.

- Follow up on open tickets, coordinate with vendors and Retail Operations and confirm completion or work

- Brief facilities vendors on issue context and observe work in progress and provide updates to Retail Operations.

- Escalate time-sensitive or high-impact facilities issues with urgency.

- Perform any other duties assigned or requested in relation to the position.

- 1+ year of experience in operations, facilities, or a similar role; experience in loss prevention, security, or a distribution center environment is a plus.

- Familiarity with basic computer applications (email, ticketing system, messenger programs) to communicate. Comfort navigating between multiple software tools. Ability to manage multiple tasks in a fast-paced environment .

- Familiarity with physical security technology (CCTV, access control, intrusion alarms) a plus; willingness and ability to learn these systems required

- Demonstrated ability to learn new system s, technology , and processes quickly

- Capable of working independently and collaboratively as part of a team.

- Ability to follow written or verbal instructions, following all safety rules and procedures.

- Ability to maintain confidentiality with sensitive information.

- Strong customer service orientation toward employees, visitors, and vendors.

- Ability to build and maintain positiv e working relationships with on-site and dispersed teams.

- Consistent reliability and punctuality for scheduled shifts