Sr. Manager, Operations Governance, FPDS

we are looking for innovative, bold leaders that take ownership in driving outcomes while influencing and collaborating with a diverse group of stakeholders with varying perspectives and priorities.

- Operational & Pipeline Governance: Oversee 24/7 data monitoring and SLA compliance across core pipelines; lead daily standups, manage stakeholder communications via Slack, and maintain high-priority tracking for LRM/HPU datasets during critical month-end windows.

- Financial Control & Compliance Execution: Drive monthly General Ledger reconciliation processes, direct deep-dive variance reviews, approve summary artifacts for DDRO sign-offs, and ensure strict audit compliance.

- Incident Management & Engineering Partnership: Manage operational incident triage, handle partner escalations, track resolutions, and collaborate weekly with engineering leads to prioritize pipeline fixes and prevent recurring defects.

- Data Quality & Governance Oversight: Direct annual control reviews in Fuse, manage automated Data Quality thresholds alongside Data Stewards, and ensure quarterly maintenance of active Data Provisioning Agreements (DPAs).

- Operational Framework Modernization: Modernize existing operational frameworks by bridging continuous improvement efforts with core customer success objectives, establishing robust measurement frameworks to evaluate operational effectiveness.

- Leadership & Continuous Improvement: Manage and lead a high-performing team of associates while continually identifying opportunities for process enhancement.

- At least 7 Years Project Management experience OR Product Management experience or a combination