Beckman Coulter Diagnostics

Sr. Director, United States Field Technical Service

$230K–$290KFull-time · Boston, MA
✓ Verified live on the employer's own system · added 10 days ago
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Senior

Requirements

Education: Bachelor's degree or related field

Skills & tools

P And LCustomer ServiceSalesManagementTeam LeadershipHiring

Benefits — mentioned in this posting

Paid time offRemote / flexibleHealth, dental & vision401(k) / retirementBonus / commission
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Full job description

- Develop strategic goals and objectives that meet the needs of Commercial Business and customers. - Own and develop service business P&L, allocate resources as required for cost effective results, and work alongside finance counterparts to ensure success. - Develop and manage revenue growth objectives for areas and territories. - Implement appropriate customer support strategies, and partner with sales to develop tactical and strategic agreements with customers. - Prepare and manage the delivery of Service Business Reviews for key customer accounts on predetermined frequency. - Responsible for the coordination center which acts as the command center of field service, ensuring resolution of customer issues and attaining a cost-effective business approach. - Participate in corporate strategic and tactical planning processes for service.

- Bachelor of Science in Engineering, Biomedical, or related field with 20+ years of experience OR Master's/Doctoral degree with 18 plus years of experience - Proven experience leading complex service organizations, including the management and development of multi-level leadership teams.

- Working knowledge of Field Customer Support, Service Contracting, and all its related sub fields

It would be a plus if you also possess previous experience in:

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.

Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The salary range for this role is $230,000-$290,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here .

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com .

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This posting was published by Beckman Coulter Diagnostics on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.