Forward Deployed Engineer, Applied AI

Snowflake is about empowering enterprises to achieve their full potential - and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level.

At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As an Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on builder and a key technical partner to our most strategic customers, placing you at the forefront of the enterprise AI revolution.

You won't just work with cutting-edge technology - you'll deploy it to solve real-world business problems at scale, building production-grade AI systems using Snowpark, Cortex, and our native LLM capabilities.

Build Customer Solutions : Architect, build, and deploy enterprise-grade AI solutions, including sophisticated AI agents. Own the end-to-end lifecycle of your workstreams - from prototype to production - directly solving customers' most complex business challenges.

What You Ship : Define what "good" means for the systems you build. Translate ambiguous customer goals into measurable quality metrics, evaluation frameworks, and golden datasets - then run systematic eval loops to hill-climb on agent quality, catch regressions before customers do, and continuously raise the bar on accuracy, faithfulness, and safety.

Treat measurement as a first-class part of building, not an afterthought.

Deliver with Velocity : Rapidly design, iterate, and ship high-quality code and pipelines. Translate ambiguous business objectives into robust, scalable, and performant solutions using Python and SQL.

Productionize AI at Scale : Own the full implementation lifecycle for your solutions - from prototype through deployment, monitoring, and optimization in secure, large-scale production environments. Build the safety guardrails, observability, and human-review workflows that keep AI applications reliable and trustworthy, and close the loop from production traces and user feedback back into your evals so quality compounds over time.

Be a Technical Partner : Partner directly with customer data science and engineering teams as a hands-on technical resource and trusted advisor on how to best leverage AI for their business challenges.

Collaborate to Innovate : Work cross-functionally with Snowflake's Product and Engineering teams, sharing real-world feedback from the field to directly influence the future of Snowflake's AI platform.

Have the opportunity to travel : Spend at least 25% of your time onsite, working closely with Snowflake's most strategic customers.

- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.

- Proven experience building applications using LLMs, especially with technologies like RAG and agentic workflows.

- Hands-on experience defining quality metrics and running evaluations for LLM or agent systems, and using evals to systematically improve quality.

- Excellent problem-solving and communication skills, with an ability to articulate complex technical concepts to diverse stakeholders.

- Comfort with ambiguity and a desire to thrive in a fast-paced, ever-changing Generative AI environment.

- Experience building eval sets from production traces and synthetic data, and running structured experimentation (A/B tests, ablations, offline evals) to compare prompts, models, or agent architectures.

- Familiarity with eval and observability tooling (e.g., Braintrust, LangSmith, Arize, Weave, Promptfoo) or experience building custom eval harnesses.

- Experience with failure-mode analysis on agent or RAG systems - categorizing errors (hallucination, retrieval miss, planning failure, tool misuse) and driving each down with targeted evals.

- Hands-on experience with the MLOps lifecycle, including model deployment, monitoring, and evaluation in a cloud environment (AWS, Azure, or GCP).

- Familiarity with core data science libraries and tools (e.g., pandas, numpy, Snowpark).

- Experience in a customer-facing technical role (e.g., solutions architect, sales engineer, or professional services).