Lead Salesforce Engineer (Service Cloud)

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner's client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner's CRM technology .

- Designing, implementing, unit, integration testing and supporting Salesforce applications and services

- Contribute to the review and analysis of business requirements

- Collaborate on architecture and technical design discussions

- Perform and participate in code reviews, peer inspections and technical design/specifications

- Bachelor's degree or foreign equivalent degree in Computer Science or a related field required.

- 8+ years' experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations

- A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.

- Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.

- Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.

- Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required

- Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals

- Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.

- Scrum software development methodology experience is required

- Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API

- Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

- Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

- 20+ PTO days plus holidays and floating holidays in your first year

- Collaborative, team-oriented culture that embraces diversity

- Professional development and unlimited growth opportunities

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 170,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.