Sales Associate II

Key Responsibilities Customer Engagement & Styling Greet guests warmly and confidently, demonstrating strong product knowledge. Actively listen and ask insightful follow-up questions to understand customer needs.

Provide styling advice, suggest add-ons, and create complete looks. Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.

Guide customers through purchase decisions and ensure a seamless checkout experience. Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen Drive results through strong customer connections and storytelling. Demonstrate deep knowledge of the brand and product attributes across all categories.

Maintain operational excellence, including stockroom organization and POS transactions. Give and receive feedback in an honest, constructive manner.

Requirements Skills & Experience Professional selling skills with exceptional interpersonal and communication abilities. Prior experience in a retail environment.

Ability to multitask, prioritize, and work collaboratively in a team setting. Social media awareness and willingness to learn omni/virtual selling techniques.

English proficiency (or local language proficiency per market). Schedule: Ability to work a flexible schedule to meet the needs of the business-including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.

Base Pay Range $15.00-$19.50 Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.