Operations Manager - Short Hills

The Operations Manager is a member of the store leadership team who deals with ALO's operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling - all with a lens on driving an efficient and effective store operation. This role's north star is pointed at ensuring that the store is customer-ready at all times.

Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

- Oversee and support execution of key operational processes

- Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps

- Champion strong Operational standards for the salesfloor by leveraging business performance data

- Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries

- Represent the business in meetings and on conference calls, in partnership with General Manager

- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)

- Future planning workflow business needs to protect optimal performance

- Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do

- Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team

- Establish internal & external pipeline through succession planning and recruitment strategy

- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager

- Oversees the execution of Flow experience deliverables while protecting operational efficiency

- Collaborate and implement General/Store Manager's vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI's

- Demonstrate an ability to navigate the organization with a balance of business need and brand culture

- 3-5 years of retail or related industry leadership experience

- Extraordinary interpersonal and communication skills, both verbal and written

- Agile with the ability to handle multiple tasks in a changing environment

- Independent work ethic, time management skills, and personal accountability

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

The Company's Assistant Store Manager base pay ranges from $60,000 - $79,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees.

Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.