About Your Role
As a Senior Technical Program Manager within Issuer Solutions, you will lead large-scale technology programs that are critical to business success. You'll drive cross-functional execution, manage complex stakeholder relationships, and ensure delivery of strategic initiatives on time, within budget, and with high quality.
What You'll Do
- Lead end-to-end planning and execution of complex, cross-functional technical programs with significant executive visibility
- Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
- Keep internal and external stakeholders aligned and informed through transparent communication, clear reporting, and effective decision-making forums
- Ensure program execution follows established FTS governance models, methodologies, and delivery standards
- Identify delivery challenges, evaluate alternatives, and drive issue resolution and escalation activities to maintain program objectives
- Provide matrix leadership to program and project managers while holding teams accountable for delivery, quality, and business outcomes
- Manage program financials, including business cases, forecasts, spend approvals, actuals, and budget tracking
- Oversee client communications, end-to-end testing, cutover readiness, implementation activities, and formal signoff prior to production go-live
How you’ll work:
- Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
- This role requires being on-call during non-standard and/or overnight hours on a rotational basis
- This role requires flexibility to work overtime that includes weekends and holidays
- This role requires use of a computer and audio equipment
Experience You'll Need to Have
- 8+ years of experience leading technical programs, large-scale technology initiatives, or management consulting engagements
- 5+ years of experience delivering large, complex infrastructure transformation, technology modernization, or data center consolidation programs
- 5+ years of experience leading cross-functional, matrixed teams spanning multiple business units and stakeholder groups
- 5+ years of experience applying formal program and project management methodologies throughout the full delivery lifecycle
- 3+ years of experience managing program budgets, forecasts, financial controls, and investment planning for enterprise initiatives
- Demonstrated experience managing executive stakeholders and delivering programs with significant organizational impact
- Strong risk management, dependency management, and governance expertise within complex technology environments
- Bachelor's degree in Business, Information Technology, Engineering, or a related field, or an equivalent combination of education, work, and/or military experience
Experience That Would Be Great to Have
- Experience delivering enterprise-wide programs with executive sponsorship and high organizational visibility
- Experience working within a PMO or formal governance-driven delivery organization
- Experience leading operational transition, migration, cutover, or production readiness efforts
- Experience managing client-facing communications and formal acceptance or signoff processes
- Experience delivering programs with regulatory, security, compliance, or quality-related requirements
- PMP, PgMP, Agile, SAFe, or comparable program management certification
$150,000.00 - $240,000.00
Salary Range
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.