Inbound Sales Development Representative

Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings.

- Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently.

- Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects.

- Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership.

- Value Communication: Clearly articulate the product's value and areas of opportunity to prospects via phone and/or e-mail.

- Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation.

We are looking for ambitious, adaptable team players ready to take the first critical step in a professional sales career.

- Communication: Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts.

- Ambition: You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation.

- Coachability: An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement.

- Teamwork: A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues.

- Adaptability: The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues.

We invest heavily in our people to ensure you are set up for a successful, long-term sales career.

- Fast Track Your Sales Career: You will have the opportunity to learn directly from experienced sales leaders. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Account Executive, Sales Manager, or Customer Success based on your interest.

- High Earning Potential: Your hard work is directly rewarded with a competitive compensation plan and high earning potential .

- In-depth training on the trades industry, customer personas, and our Ideal Client Profiles (ICP).

- Master our Tech Stack: Dedicated training on Salesforce, Salesloft, Gong, and ChiliPiper.

- Personalized Development: Benefit from one-on-one call review coaching sessions, interactive role-playing, and hands-on learning with your Manager.

Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week.

A Note on the Application & Hiring Process: When you submit your application for the Marketing Development Representative (MDR) position, your candidacy will be considered for all available MDR opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex.

Our dedicated recruiting team operates centrally to review candidates for these multiple sales verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit. The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and sales vertical you will be supporting.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply.

We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.For candidates in the United States, the good faith hourly rate estimate for this role is

Zone 1: $28.85 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA

Zone 2: $26.93 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan.