Materials Handler Associate Senior, West Penn, Full Time

Job Description : GENERAL

OVERVIEW: Coordinates, directs and oversees the day-to-day operational activities and functions within the Areas Assigned to meet the supply needs of the Hospital; maintains a high level of customer satisfaction and operational efficiency by responding in a pro-active manner to customer/staff/vendor inquiries.

ESSENTIAL

RESPONSIBILITIES: Coordinates staff and available resources consistent with organizational policies, procedures and standards, audit and regulatory requirements and sound business practice. (40%) Develops and maintains a positive, professional relationship with department staff, customers and support departments to ensure open lines of communication; understands customer needs, identifies and resolves issues, performs customer in-service, education, and improvement planning. (40%) Staff development. (5%) Adheres to policies, procedures, rules and regulations of the hospital as well as regulatory bodies. (5%) Processes customer inquiries. (10%) Troubleshoots and functions with autonomy. (this may need to be incorporated into the general overview or even the min qualifications.

Performs other duties as assigned or required.

QUALIFICATIONS: Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. 3-5 years' materials handling experience.

Thorough knowledge of supply chain principles, warehousing and inventory control. Preferred Previous supervisory experience. Inventory control certification.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title.

It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance

Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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Based in Pittsburgh, Pa., Highmark Health's 35,000 employees serve millions of customers nationwide through the nonprofit organization's affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.

Highmark Health's businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.