Quality Assurance Specialist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Quality Assurance Specialist within PNC's C&IB organization, you will be based in Dallas, TX or Pittsburgh, PA.

Role Summary The Quality Assurance Specialist is an early career to develop individual contributor responsible for supporting automation-first quality engineering across application delivery. This role builds foundational capability in test design, execution, defect analysis, and service-level validation while helping teams validate changes earlier and more consistently within modern delivery practices.

Key

Responsibilities - Design, develop, and execute functional and integration test cases aligned to requirements and user journeys. - Contribute to test automation under guidance using approved frameworks, tools, and coding practices. - Participate in sprint activities including planning, backlog refinement, execution, and defect triage. - Log defects with clear reproduction steps, evidence, and impact context. - Support API, service, and workflow validation across assigned applications. - Assist with test data setup and execution environment readiness as needed. - Collaborate with developers to improve testability and early validation.

Reporting Line & Scope This role typically reports to a QE Lead, QE Manager, or engineering leader and supports delivery teams through feature-level validation, automation contribution, and disciplined defect management. The scope is focused on assigned applications, services, and integrations within an agile delivery model.

Success Measures - Timely and accurate execution of assigned validation activities. - Clear, actionable, and well-documented defect reporting. - Steady contribution to automated test coverage and execution reliability. - Earlier detection of defects that reduces downstream rework.

Qualifications - Typically,1-5 years of experience in Quality Engineering, SDET, or Software Engineering. - Foundational knowledge of automation, scripting, and test execution practices. - Familiarity with Agile delivery, SDLC concepts, and defect lifecycle management. - Ability to work collaboratively in a fast-paced engineering environment.

- Participates in the quality assurance process; follows procedures to ensure that all software products and components meet company standards and client requirements. - Performs code inspections, walk-throughs, design, and test-readiness reviews. - Reviews software and project documentation for completeness and adherence to standards. - Works on problem resolutions and reports progress to management.

Plans, executes, and summarizes reliability and validation test cases; interfaces with developers on test results. - Assists in audits and reviews. Writes and executes test plans and cases for testing of software.

Preferred Skills Analytical Thinking, Automation, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing

Competencies Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management

Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.