Experience: 2+ years
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
- Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
- Guide leaders in analyzing department results for trends and improvement opportunities.
- Track and report gross profit, return, vendor performance and customer feedback metrics.
- Work with other Uline teams to enhance customer service processes and identify new product opportunities.
- Build strong vendor relationships to resolve issues quickly and enhance service quality.
- 5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
- Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
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This posting was published by Uline on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.