School Based Health Center Access Representative/Greeter-Gloucester

Scheduled Hours: Part-time: 25 hr/ week; 5 hours/day - Mon-Fri; preferred hours: 9:30 am - 2:30pm from approximately mid-August through end of June (per diem available for summer hours) Work location: Gloucester High School - School Based Health Center Bilingual (or multilingual) English and Portuguese or Spanish is a plus Responsibilities for Front Desk role include, but are not limited to:

• Greeting high school students and staff; identifying their needs
• Scheduling walk-in student visits; writing passes for appointments
• Register student and group visits in EPIC - Electronic Medical Records
• Set-up paperwork for visits to include charts, consent forms, calling home as needed
• Maintain data tracking spreadsheets
• Keeping a clean work environment
• Filing daily
• Order supplies, etc.
• Other support tasks as identified Role

Requirements:

• Excellent communication skills - both verbal and written; with active listening skills
• Strong Organizational Skills to manage and prioritize work
• Established computer literacy skills - Microsoft word; google docs/sheets, etc. ○ EPIC medical record registration experience is a plus
• Legally able to work in the US - ie US citizenship or have a work permit
• Living in or near Gloucester is essential and an understanding of the student community population we serve is important Education - Experience

Requirements:

• Education High School or GED minimum
• Experience - tech-savvy - the ability to use computer programs with ease; experience in a health care and/or school setting, knowledge of Electronic Medical Records registration - EPIC, etc. is a plus
• Bilingual/Multilingual in English and Portuguese and Spanish is a plus About You We value team members who are skilled and devoted to their work. Those who feel confident taking ownership of their responsibilities yet feel comfortable and can easily work with others on the team will thrive if: You are passionate about supporting this community and helping underserved populations You enjoy working with teens in a quick-paced school setting You are comfortable supporting cultural competency, including the LGBTQ+ community You enjoy balancing multiple tasks

About Us: Beth Israel Lahey Health - Addison Gilbert Hospital's Gloucester High School - School-Based Health Center (GHS-SBHC) is a school-based teen health clinic that is funded by AGH and a grant from the Massachusetts Department of Public Health. The SBHC is staffed with a Program Manager, Nurse Practitioner, Licensed Independent Clinical Social Worker, Community Health Worker, and a Front Desk Administrative Support individual.

Our goal is to take care of students' health by establishing trusted adult relationships to support attendance and the achievement of academic success for graduation. The GHS-SBHC offers medical visits for illness, sports and work physicals, personal health care; counseling for individuals and groups; social skills training, cognitive behavioral therapy, mindfulness techniques and anxiety reduction - with a strengths-based collaborative approach; the Sexuality and Gender Acceptance student group for LGBTQ+ students and their allies; connecting students to medical, mental, and public health resources inside the school and the broader community; Walking Club for gym credits, an education program for stress reduction with emwave stress reduction program; Youth Advisory Council leadership opportunities; and the Free Food Locker - a shelf pantry program available to all GHS students.

At the GHS-SBHC, our core values are inclusion and respect, creating and providing a safe space where all students are welcome and treated with equity, irrespective of their race, nationality, gender identity, and more. In order to serve our community, team members must understand and exhibit cultural sensitivity, the ability to communicate clearly and effectively, to work independently, and be successful in team environments.

Pay Range: $16.24 - $19.00 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.

While you're busy caring for and supporting our patients, we take care of you.