Billing and Accounts Receivables Quality Manager

- Lead and develop a team of billing & AR professionals with coaching and performance feedback.

- Ensure accurate, timely billing across claims, fees, and client charges.

- Design and maintain strong billing controls to prevent errors and duplicate charges.

- Monitor AR balances, unapplied cash, and payment trends to improve collection efficiency.

- Build dashboards and metrics to track accuracy, timeliness, and quality outcomes.

- Partner across Finance, IT, and Client Experience teams to streamline processes and implement new tools.

- Act as a subject matter expert during audits, client reviews, and system upgrades.

- Bachelor's degree in Accounting, Finance, or related field.

- 5+ years' experience in billing, AR, or revenue cycle management (healthcare/PBM preferred).

- Proven leadership with direct staff supervision experience.

- Strong knowledge of internal controls, reconciliations, and revenue recognition.

- Experience with ERP/accounting systems and billing automation tools.

- Excellent problem-solving, communication, and analytical skills.