Benefit Plan Coordinator

Strategic & External Affairs | MERS of Michigan Lansing, MI (Hybrid Work - In Office Tues/Wed and ad-hoc as needed)

At MERS, we go beyond administering retirement plans-we partner with employers to deliver clarity, confidence, and long-term security. As a Benefit Plan Coordinator , you'll be a trusted advisor, guiding employers through complex benefit plans while supporting key actuarial and operational processes.

If you thrive at the intersection of analysis, customer service, and collaboration , this is an opportunity to make a meaningful impact.

Act as the trusted partner for employers-providing guidance on plan design, compliance, and changes while delivering training and representing MERS at meetings and events.

Support the full lifecycle of retirement plans-from onboarding and setup to actuarial coordination, valuations, and ongoing plan enhancements.

Collaborate with cross-functional teams as a subject matter expert, helping to align efforts, improve processes, and support organization-wide initiatives.

Maintain clean data, ensure regulatory compliance, resolve issues, and keep operations running smoothly while driving continuous improvement and key projects forward (including actuarial timelines and major deliverables).

Join a collaborative, purpose-driven organization where you'll grow your expertise in retirement systems while making a meaningful impact on Michigan's public sector employees.

You'll support MERS employers by providing the guidance, tools, and service they need to effectively manage their retirement plans.

- Ability to manage multiple priorities in a fast-paced, team environment

- Customer-focused mindset with relationship management experience

- Preferred: background in employee benefits or retirement plans