Hospitality Assistant

ESSENTIAL FUNCTIONS - Greet customers upon their arrival to our Technical Center - Arrange transportation & lodging for customers & guests - Arrange catering services for customers and guests - Prepare & serve beverages, lunch and dinner for customers and guests - Manage all other vendor related services for demos & shows - Create facility design layouts for demos and shows - Organize areas for customers to ensure decor, furniture & equipment are set - Utilize word processing and spreadsheet software daily including, letters, memorandums, documents, and/or reports. - Maintain files and contracts for record keeping purposes - Pickup & deliver mail, answer phones, redirect calls, reply to voice messages, email, schedule, pay invoices, process payments and other types of reporting and spreadsheet management - Assist with any other administrative support within the Technical Center - Perform other related duties as assigned by Management NON-ESSENTIAL FUNCTIONS - May perform and/or assist in other departments outside of Hospitality REPORTING RELATIONSHIP - General Manager SUBORDINATE STAFF - None KNOWLEDGE - Computer, Multi-line phone system, Microsoft Office - specifically Excel, Word, PowerPoint - Strong understanding of hospitality concepts SKILLS - Must be Enthusiastic, Sociable and Welcoming - Ability to work within a Team environment - Must have Excellent & Professional communication skills (verbal and written) - Must be Detailed-Oriented and Focused at all times - Must be able to Multitask in a high-pace work environment - Ability to make all guests feel welcomed by providing the best and unforgettable customer service experience - Ability to be Creative when decorating and laying out floor plans - Ability to order any type of supplies in preparation for an event show - Ability to prepare food and use commercial kitchen appliances - Experience serving in banquet halls or restaurant settings is a PLUS PAY RANGE - $20.00/HR WORK SCHEDULE - Monday - Friday - 8:00am - 5:00pm TRAVEL - Rarely to other Technical Centers (California and Illinois) WORKING CONDITIONS - LIFTING up to 50 pounds unassisted daily - Walking up and down the stairs to get to second floor - Climate controlled - Well lit - Quiet - Secured building (badge access only)