Quality Assurance Lead

The Quality Assurance Lead will define and drive the quality assurance vision, strategy, and standards across SageNet's DTI organization. This is a highly strategic and hands-on role responsible for building QA capabilities from the ground up, including automation frameworks and AI-driven testing approaches. This role will lead high-impact, cross-functional initiatives and influence quality practices across engineering, product, and operations to ensure scalable, reliable software delivery.

- Define and establish QA strategy, standards, and best practices across DTI

- Build and implement QA frameworks, processes, and tools from the ground up

- Lead the design and implementation of test automation strategies to improve efficiency and coverage

- Evaluate, select, and implement AI-driven testing tools and capabilities

- Drive quality integration across the software development lifecycle, partnering with engineering, product, and infrastructure teams

- Establish quality metrics, reporting, and dashboards to provide visibility into risks, trends, and performance

- Lead complex testing efforts including integration, performance, and system-level validation

- Influence release readiness, quality gates, and production validation strategies

- Identify systemic quality gaps and drive continuous improvement initiatives

- Serve as a subject matter expert and thought leader for QA practices across the organization

- Recruit and lead a team of Quality Assurance Analysts onshore/offshore.

- 8-12 years of experience in quality assurance with deep, hands-on expertise across manual and automated testing of Java, Python and .NET applications

- Proven experience building QA functions, frameworks, or strategies from the ground up

- Advanced experience with test automation frameworks and tools, including design and implementation

- Experience evaluating and implementing AI-driven testing tools or capabilities

- Strong expertise in QA methodologies, test strategy, and software development lifecycle practices

- Experience working in Agile and DevOps environments with the ability to influence quality across teams

- Demonstrated ability to define standards, best practices, and scalable QA processes

- Ability to solve complex, ambiguous problems and drive high-impact outcomes independently

- Strong cross-functional collaboration skills with the ability to influence without direct authority

- Excellent communication skills, including the ability to translate technical concepts to non-technical stakeholders

- Experience in managed services, enterprise platforms, or highly integrated system environments

- Experience with performance, security, and API testing strategies and tools

- Familiarity with cloud platforms and modern application architectures

- Experience selecting and implementing QA tools, platforms, or enterprise testing solutions

- Experience driving quality initiatives across multiple teams or departments

- Exposure to data-driven testing, observability, or quality metrics frameworks

Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.

- This position may be based in Tulsa, OK; Marietta, GA; or Reston, VA

- Hybrid work environment with a combination of in-office and remote work based on department expectations

- Participation in in-office collaboration days as determined by leadership

- Occasional extended hours may be required to support releases or critical initiatives.

- Extensive use of hands and fingers for typing and computer work

- Visual focus required for reviewing systems, data, and documentation for extended periods

CLASSIFICATION*: Exempt/Salaried POSITION TYPE: Fulltime TRAVEL

REQUIREMENTS: None DIRECT REPORTS: 2-3 Contractors SAFETY SENSITIVE: No