X perience R estaurant G roup is driven by team members who have a relentless passion for hospitality. Our expectations are high, and we never settle for anything less than delicious. Is that you?
If so, join our family!!
- Competitive salary & Profit for Partners Program (generous bonus structure)
- Career growth opportunities. We love to promote from within! # X perience R eal G rowth
- Professional Development Reimbursement Program (tuition reimbursement)
- FREE FOOD! Monthly Meal Card allowance to use at any of our locations/brands
- Comprehensive Benefits; Medical, Dental, Vison, and 401(k)match*
The Assistant General Manager is responsible for successfully managing all aspects of the venues profit & loss (P&L), driving the marketing and sales functions as well as the day-to-day operations of the business. The General Manager will be fully responsible for effectively planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results.
- Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
- Develop the annual budget and closely manage the venue's P&L
- Develop and implement standard operating procedures, policies, and procedures to be followed by the management team
- Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- Evaluate outside partner, contractor, and vendor relationships on a frequent basis
- Ensure timely and accurate completion of all period--end financial statements and reports
- Manage staffing levels and controllable costs ensuring they are inline with budget
- Complete or verify completion of nightly logs and manager reports
- Monitor guest satisfaction on all levels, including social media platforms
- Ensure health, safety, and sanitation requirements follow applicable state and federal laws
- Actively participate in marketing and advertising activities to ensure consistency with product line strategy
- Ensures that private events, catering, and banquets are successfully executed
- Ensure that all equipment is kept clean and in excellent working condition
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
- Possess complete understanding of the employee handbook and adhere to the regulations contained within it
- Ensure compliance with all safety and health department procedures and all state and federal liquor laws
- Ensure compliance with company safety and sanitation standards
- Ensure staff is properly equipped with the tools to complete their tasks
- Possession of or the ability to possess all state required work cards
- Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- Experience with POS systems and back office reporting systems
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
- Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
- Fast paced, high volume, full service restaurant. We are a very "hands on company"
- Work varied shifts to include days, nights, weekends and holidays
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Ability to use hands to handle, control, or feel objects, tools, or controls.
- Ability to repeat the same movements for long periods of time
- Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
This job description is a summary of duties, which you as an Assistant General Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list, but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
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This posting was published by XRG on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.