Audiovisual Technician (As Needed)

Are you ready to be part of something inspiring? We're actively hiring a passionate and detail-oriented Audio Visual Technician (On-Call/As Needed) candidate to join our dynamic Audio Visual team! In this hands-on role, you'll dive into a variety of tasks for events and programs - from Setting/Operating/Striking audio visual equipment, technical support and coordinator and client service .

You'll work closely alongside our expert full-time staff ensuring every event/program is produced with skill and technical precision. If you're enthusiastic about AV and behind-the-scenes magic, we'd love to hear from you!

The Audio Visual Technician (as needed/on-call) provides assistance to the Audio Visual department during periods of peak workload or on special projects. The Audio Visual Technician (as needed/on-call) must be open to work on temporary assignments varying in the number of hours and days.

- Set/Operate/Strike audio visual equipment including but not limited to audio mixers (analog and digital,) microphones, portable and installed sound systems, video cameras, fastfold screens, projection, video playback, lighting, setting risers

- Customer service and front-line demeanor is a responsibility of the Audiovisual Technician. The technician represents the museum during public programs, lectures, meetings, special and rental events.

- Provides technical assistance to performance groups through careful audio mixing, use of stage monitors and microphone selection and placement. Understanding of digital video editing, computer software, programs and devices that performing artists may utilize is a plus.

- Must possess the ability to assist clients with computers and presentation software, such as PowerPoint, Keynote, VLC, QuickTime and virtual meeting platforms such as Zoom, Facetime, WebEx and Streamyard.

- Act as technical coordinator for Zoom, Streamyard and other online platforms on an assigned basis. This supports Public Programs, Members Special events, etc.

- Assist the AV Manager and the Digital Team in the maintenance and troubleshooting of digital displays in non-gallery public areas and a limited number of exhibition interactive displays.

- Maintains safety of staff, patrons, and other guests in all audiovisual installations; works closely with supervisor, event staff, engineering, security, and outside contractors to ensure compliance with established event guidelines and appropriate use of the facility.

- Assist staff with technical support, if possible, resolving the issue or documenting it and reporting it to fulltime IT staff.

- Verifies that equipment is in good working order prior to each event; making spot repairs as needed, pulling & identifying faulty gear for inspection and repair.

- Returns and stores equipment in assigned locations; makes improvements to storage and recycling of equipment, in conjunction with supervisor. Assists with inventory control and inspection.

- Maintains communications with event staff and performs related duties as required including working with security for emergency and safety protocols.

- Performs related duties which include installing/removing speakers, projection, computers, display monitors and other hardware (including cabling) in offices and other non-gallery spaces in the facility.

- Two (2) years of related work experience performing audiovisual services, preferably in a museum or institution of higher learning; or an equivalent combination of education, training, and experience.

- Experience with technical supervision during Zoom meetings, webinars and other platforms.

- Working knowledge of all types of microphones; portable sound systems; video projection; flat screen displays; Windows and Apple operating systems; computer-based presentation programs, such as PowerPoint and Keynote; lighting equipment; staging equipment; safety procedures for handling and storage of audiovisual equipment and electrical loads.

- Knowledge and experience with video conferencing platforms like Zoom, Facetime, WebEx, etc. Video streaming experience is a plus.

- Ability to operate and maintain a broad variety of audiovisual equipment including video cameras and video conferencing equipment and software.

- Ability to report to work on short notice and to work evening and weekend hours; maximum flexibility is required.

- Excellent interpersonal, problem solving, and customer service skills.

- Punctual, dependable, and conscientious; reliable and trustworthy; detail-oriented; must present a professional appearance at all times.

- Conscientious self-starter with proven ability to manage and independently prioritize multiple tasks while ensuring timely, high quality outcomes.

- Ability to perform equipment repairs; experience in equipment repair is a plus.

- A familiarity with world music and traditional instruments is a plus.

Physical agility; good vision; manual dexterity required to move, operate, and make minor repairs of audiovisual equipment. Requires lifting and carrying equipment, including heavy equipment.

This position is represented by Local 1021, Service Employees International Union (SEIU) and new hires start at step 1 of the wage range: $31.1975 / hour. This is an as needed/on-call position with the museum.