What you’ll do:
- Focus on building client relationships and community engagement in order to build repeat customers and gain new customer acquisition
- Support the development of strategies to exceed financial goals
- Deliver an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales
- Motivate and measure performance of Crew Leads and Crew to increase profitability
- Act as a mentor to Crew Leads and aides in their development through transparent and candid communication
- Educate Crew on product information and brand initiatives to enhance the customer experience, ultimately driving sales
- Build an environment that fosters open and respectful communication with Crew and headquarters partners and solicit feedback to continually improve the store experience
- Network and recruit to help maintain a talent pool to fill open positions
- Evaluate store operations for opportunities to enhance efficiency, productivity and profitability
- Support store merchandising to reflect current compass, brand initiatives and local customer needs
In addition to your role responsibilities, you will be asked to take on a Division of Responsibility (DOR). DOR’s are a set of distinct responsibilities that are assigned to leaders within the store to ensure clarity around execution of work and support development and growth. DOR’s are not a title or position but opportunities for individuals to progress within their role. *Note
- DOR’s will rotate, so that managers are proficient in all areas.
Leadership Competencies:
- Drives results
- Customer impact
- Collaboration
- Accountability
- Talent builder
- Self-awareness
- Change agent
- Vision and strategy
- Balance
- 1+ Years Retail Supervisor experience in similar volume (or equivalent)
- Microsoft Office knowledge, Google Suite & Virtual Video Platforms
- Proficient communication skills – verbal and written
- Inventory management and merchandising abilities
- Analytical and problem solving
- Time management and prioritization skills
- Commitment to career growth of self and others
- Experience in Social Media, preferred
- Must be able to bend, reach, carry up to 50 pounds
- Holidays, nights and weekend availability to support the needs of the business
How we make EDSFTG for you:
- Competitive medical, vision, dental insurance
- Incremental paid time off based on tenure
- 401K
- Generous employee discount
- Bonus program
- Paid parental leave policy
-Volunteer Hours: Eligible field employees receive eight volunteer hours per calendar year to support a cause of your choice outside of work