Forward Deployed Engineer

Forward Deployed Engineers embed directly with customer engineering teams to ship production-grade Cursor workflows that measurably improve how they build software.

You'll figure out what's actually slowing a team down, design a practical solution, and own it end-to-end, from first discovery call through launch, iteration, and post-production support. This is not a demo role. You are responsible for systems that work in the real world.

- Lead discovery with customer engineers to identify the real bottleneck and define clear success metrics

- Design and build Cursor-powered workflows (e.g., large-scale refactors, migrations, PR review loops, incident → fix pipelines, spec → implementation systems)

- Ship a fast first version in days, then harden it into something reliable over weeks with proper rollout plans, monitoring, and iteration based on real usage

- Own production quality: tracing, evals, metrics, debugging model behavior, latency/cost tradeoffs, and failure modes

- Work directly with Staff+/Platform/Eng leaders - going deep in code while also communicating clearly about tradeoffs and results

- Turn what you build into reusable patterns and push improvements back into the core Cursor product

- You have 5+ years of experience with software development and coding in Python, Javascript/Typescript

- Experience includes 2+ years in a customer-facing role, leading discovery conversations and being accountable for customer outcomes

- You thrive in ambiguity and can turn fuzzy problems into clear scopes and shipped systems

- You've built and owned AI-native workflows in production, not just prototypes, and have debugged real-world model failures

- You build end-to-end - if it needs frontend, backend, infra, or prompt iteration, you'll own it

- You've handled production reliability before (metrics, alerts, safe rollouts, incident response)