HVAC-R Technical Support & Service Associate

we are looking for in a HVAC Technician Support Specialist: Requires a Technical Diploma or equivalent technical experience in HVAC/R along with at least eight (8) years in the HVAC/R field.

Experience with residential and commercials applications. Ability to troubleshoot, test, repair, train and service technical equipment. Must be willing to learn and keep current with the latest developments and technology in industry.

Must be a customer-oriented individual with the ability and skills to meet, greet and service customers. Must also be a team player able to achieve goals and objectives as mandated by Johnstone Supply and must be committed to achieving the goals and objectives of the Johnstone Business Model.

Ability to multi-task, prioritize, and manage time effectively. - Ability to work flexible shifts and to adapt to changing work schedules. Must possess excellent verbal and written communication skills, in English, to interact with customers and employees, and write and read reports and instructions.

Must be able to comprehend business math calculations, run a point of sale terminal, research HVAC/R items and help prepare required sales and customer reports.

Physical Demand . Company Values We're also interested in hiring a great candidate that holds these values so we can further build a strong company culture: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.

Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.

Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success.

We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care.

We provide the resources you need to take charge of your well-being, including: Competitive Paid Time Off (PTO) Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediate vesting Holiday pay - we recognize and pay our employees for 7.5 holidays per year Paid Parental Bonding Time Employer subsidized medical, dental, and vision plans Employer paid life insurance and short-term disability Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance 24/7 Access to virtual care/telehealth options Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA) Wellbeing program with opportunity to earn reduced medical costs Employee Assistance Program (EAP) for you, and your family Tuition reimbursement Employee referral bonus program Employee service milestone recognition program We understand that our employees are the cornerstone of our success.

Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. EOE & E-Verify Participating Employer.

Compensation Annual Salary: $95,000 - $105,000 Schedule: Monday - Friday 7am - 5pm Options Apply Apply Refer this job to a friend Refer Sorry the Share function is not working properly at this moment.

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