Senior Solution Sales Engineer - Retail, Supply Chain

- Collaborate with customers to understand their business needs and challenges across retail and/or manufacturing verticals, and identify opportunities for AI to drive transformative value.

- Facilitate key elements of scoping workshops .e.g. process and systems mapping, value calculations, case studies and technical overviews of applications and the value they create.

- Run high quality narrative-driven and technical demonstrations of our end to end platform and applications.

- Provide support in shaping enterprise architecture considerations when formulating proposals with technical personas such as CIOs and CDOs.

- Create technical scoping documents outlining the scope of work, delivery timeline, configurations and delivery plan.

- Research and stay up-to-date on the latest agentic AI technologies and best practices, provide recommendations for how they could be applied to our customers' needs, and position yourself as a thought leader in the AI space online and in person.

- Communicate effectively with customers and team members, including presenting commercial and technical information in a clear and concise manner.

- As a critical 'voice of the customer' feedback and input into our continuous product and GTM evolution.

- 3+ years of AI Solution Engineering experience into mid-market and enterprise businesses

- Experience within a data analytics, digital or SaaS business, or within the retail or manufacturing industries.

- Experience working cross-functionally to take products to market and help shape sales strategy

- Experience facilitating discovery workshops and product demonstrations

- You have experience facilitating and guiding customers through complex transformation and change management programs.