Program Manager III - YCSO (Countywide)

Role Under general direction, performs supervisory and leadership duties for Inmate Services Programs. Major Duties, Responsibilities Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; develops performance evaluations.

Oversees contracted services, data collection, and reporting requirements and ensures programs comply with Federal, State, and County guidelines.

Manages Inmate Services programs to include educational and substance abuse treatment services and Reach Out Initiatives focused on mental health.

Works directly with inmates to ensure Inmate Services Programs are being delivered and makes program improvements. Collaborates with third-parties, diverse court personnel, and other criminal justice and behavioral health partners.

Conducts team meetings and participates in the planning of department meetings. Creates, reviews, and recommends policies, procedures, and protocol implementation to include quality control.

Oversees applications and implementation of program grants. Creates and maintains the Inmate Services Division filing system. Performs other job-related duties as assigned.

Minimum Qualifications Education: Bachelor's Degree in Behavioral Science, Behavioral Health, Criminal Justice, or related field. Experience: A minimum of four (4) years of progressively responsible experience in a detention or corrections setting, behavioral health intervention, multi-disciplinary coordination, or a related field.

An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year per year basis.

Additional

Requirements: Must possess a valid Arizona driver's license. All persons applying for employment with the Sheriff's Office shall be required to meet the following general

qualifications: integrity, honesty, dependability, industry thoroughness, accuracy, good judgment, initiative, and courtesy.

All persons will be required to complete a thorough background investigation to include, but not limited to polygraph, psychological, and physical fitness test.

All persons must successfully complete a minimum six (6) month probation period. Other Skills Required Knowledge, Skills, and Abilities: Knowledge of: Applicable federal, state, and county guidelines.

Yavapai County services and resources. Business English, spelling, grammar, punctuation, and composition. Clerical, office practices and procedures.

Research techniques and report writing. Current MS office software. Filing and recordkeeping.

Skill in: Program development and management. Supervision and training.

Conflict resolution, problem-solving, and mediation practices. Persuasive and motivational communications. Grant coordination.

Communication and supervisory skills Communicate effectively verbally and in writing and communicate orally in a face-to-face setting and by telephone with public and employees.

Establish and maintain effective working relationships with employees, other agencies, and the public. Well-organized and detail oriented. Ability to: Perform duties at both the Camp Verde and the Prescott detention facilities.

Exercise good judgment, maintain confidentiality, and handle sensitive information with utmost discretion. Be cognitive of the diverse nature of the population and reflect inclusiveness in behaviors, communications, and in programs and processes.

Protect the privacy of personal health information as defined in state and federal law. Respond flexibly to unexpected demands and work in an intense environment.

Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.

Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion always.

Work professionally and effectively with co-workers, clients, victims of crime, witnesses, and the general public. Act with courtesy, tact, and diplomacy Work Environment: The work environment is associated with an office and/or a detainment facility and includes exposure to loud noise, bloodborne pathogens, dust, fumes, and chemicals.

The work area is adequately lighted, heated or cooled and ventilated. Physical

Requirements: Ability to sit or stand for extended periods of time.

Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically.

Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 15 pounds. Additional Job Information: FLSA: Exempt Grade: 15 Classification: At-Will Safety Sensitive: No