Coordinator, Sports & Group Accounts

The Coordinator, Sports & Group Accounts is responsible for being a driving force in the vision and strategy for PIVOT's group division within PIVOT Travel. This person is an effective communicator with a clear focus on performing for our current clients and being a key member to help build out a vision for the future of the Pivot Travel group clients, including collegiate, amateur sports, Entertainment, Corporate/Wedding groups, and any group business outside of NBA/MLB/NFL/NHL/WNBA & Motorsports travel.

Our ideal candidate has a strong understanding of travel policies & all-encompassing logistics as it applies to clients. This person will be responsible for certain aspects of group travel, including: sourcing, contracting, overseeing day-to-day operations, finance & analytics.

- Uncover new opportunities within the group travel space - Provide ongoing support to the Travel team with day-to-day operations and other administrative support - Digital file management and organization for all clients - Document preparation and redlining for RFP's, contracts, etc. - Market research on opportunities - Outline event requirements effectively (dates of stay, room/meeting space needs, concessions, etc) - Strategically source hotels for each opportunity and generate hotel bid reports using CVENT - Negotiate proposals with hotels to achieve the best rate and concessions based on client preferences - Contract management within an efficient time frame, including calendar reminders for important dates - Finalize & execute contract agreement with hotel - Utilize Salesforce to build pipeline, manage opportunities, and track data - Building and maintaining strong partner relationships with all properties, NSOs, and partners

- Follow up with hotel on any feedback or challenges - Client interaction when necessary/needed - Report weekly to Senior Vice President, Pro Sports & Group Accounts with essential updates - Work with Travel Division finance team on any specific pickup reports, commission, or hotel support

- Ability to demonstrate commitment to PIVOT and PIVOT clients - Ability to communicate to leadership on all work-related tasks, projects, and feedback - Ability to act in the best interest of company objectives and collaborate with fellow team members and senior leadership - Ability to use sound judgment and personal discretion in representing the company's values and objectives inside and outside of the office

- An appropriate level of drive and toughness to effectively manage multiple demanding critical projects in a fast-paced, technical environment, and rapidly evolving industry - A strong hotel brand awareness (i.e., Hilton, Hyatt, Marriott, IHG) - Advanced negotiation skills - Exceptional organization - Knowledge of all aspects of travel (hotels, charter/commercial air, ground transportation, rentals, catering) - Strong interpersonal skills to be able to effectively manage different relationships - Excellent presentation, written, and oral communication skills - Experience using CVENT, Salesforce, MS Office, Google Suite

- BA/BS in Business, Sports Management, Marketing, or other related disciplines - 3-5+ years of experience in sales, marketing, and business development, 3rd Party/Hotel, or team operations related position - Expert knowledge and understanding of group logistics/ Hotel logistics from both a competitive and business perspective - Existing book of business and industry relationships - Acute attention to detail, organization, and efficiency

While performing the duties of this job, the employee is regularly required to use a laptop computer. Specific physical abilities required by this job include sitting, standing, talking and hearing both in person and over the phone, and keyboarding.