Position Summary:
The Delivery Driver and Delivery Helper are responsible for delivering, assembling, and installing products in customers' homes or businesses with care, accuracy, and professionalism. This role ensures timely and safe transportation of products, provides positive customer experiences during delivery and setup, and complies with all company policies, safety standards, and DOT regulations.
The position supports smooth coordination between dispatch, warehouse, and customer service teams.
Job
Duties:
- Deliver high-value or fragile items to customers' homes or businesses with exceptional care and professionalism.
- Ensure timely and accurate delivery according to scheduled appointments.
- Unpack, assemble, and install products (e.g., furniture, accessories) as per manufacturer guidelines.
- Test functionality and confirm proper operation before leaving the site.
- Provide courteous, professional, and positive experiences during delivery and setup.
- Answer basic product questions and demonstrate usage when required.
- Inspect items for damage before and after delivery.
- Document and report any issues or discrepancies promptly.
- Follow all safety protocols for lifting, handling, and transporting items.
- Adhere to company policies and DOT regulations for driving and delivery.
- Maintain accurate delivery logs, customer signatures.
- Handle returns or exchanges according to company procedures.
- Work closely with dispatch, warehouse staff, and customer service teams to ensure smooth operations.
- Assist in training new team members when needed.
- Deliver high-value or fragile items to customers' homes or businesses with exceptional care and professionalism.
- Ensure timely and accurate delivery according to scheduled appointments.
Required
Qualifications:
- Education: High school diploma or equivalent, required.
- Experience: Experience operating a 26-foot box truck, and valid DOT medical card, required.
Physical and Work Environment
Requirements:
- Physical Demands: Able to lift and maneuver furniture up to 150+ lbs. with assistance.
- Work Environment: Retail Stores and Distribution Center.
- Schedule: Weekdays, Weekends, and Holidays, as required.
Why 1915 South?
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Compensation : Competitive commission-based pay with performance bonuses
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Benefits : Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
- Paid Time Off : Paid vacation and sick leave
- Retirement: 401(k) retirement plan with company matching contributions
- Tuition Assistance : College tuition support through Thomas University
- Employee Discounts : Generous employee discounts on furniture
- Career Development : Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you're not just taking a job, you're building a future!
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