Casca

Engagement Lead

Full-time · San Francisco
✓ Verified live on the employer's own system · added 166 days ago
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Mid-level · 4+ yrs exp

Requirements

Experience: 4+ years

Skills & tools

Loan ProcessingTeam LeadershipManagementProgrammingOperations
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Full job description

As an Engagement Lead, you will translate ambitious AI capabilities into production systems inside major U.S. banks - owning executive alignment, delivery outcomes, expansion strategy, and risk management. You'll own the full arc of Casca's most critical client relationships - from first kickoff to go-live and beyond - serving as the strategic leader who keeps complex programs moving and turns successful deployments into expanding partnerships.

You'll also turn what you learn in the field into what scales - working with Product to elevate recurring patterns into platform capabilities, and codifying lessons learned into a repeatable playbook that improves with every bank we onboard.

- Deploy Casca's AI loan origination platform inside Tier 1 banks - you own the outcome when legacy systems that took decades to build get replaced in months

- Make the calls on scope, sequencing, and tradeoffs - what gets accelerated, what gets descoped, and what gets escalated to Casca leadership

- Remove roadblocks across bank and Casca teams - surface risks early, kill blockers fast, and keep complex multi-stakeholder programs moving.

- Own ambiguity - when stakeholders conflict or requirements are murky, you resolve it, not escalate it

- Own derisking at the portfolio level - observe patterns across engagements and act before issues compound

- Partner with Product and engineering to translate client patterns into platform decisions - shape what becomes core product, what remains bespoke, and what must evolve for us to scale

- Identify recurring gaps and systemic friction across engagements and translate them into roadmap direction

- You're not following a deployment methodology - you're writing it. The frameworks you create will scale across every bank we onboard

- Codify lessons learned, set standards, and build a repeatable deployment model that improves with every engagement

- Drive cross-functional coordination across engineering, compliance, legal, and bank leadership - turn what works into how we operate

- Walk into rooms with senior banking executives as the authority on AI-powered lending - you'll know their systems, their pain points, and how to move them forward

- Develop and drive the narrative around AI-native lending and digital transformation - help banks see what's possible and build conviction to get there

- Navigate complex organizational dynamics and keep executive sponsorship strong throughout the engagement. Keep every stakeholder moving in the same direction, even when they don't agree on where that is

- Mentor and develop the embedded Deployment Strategists working inside each bank engagement

- Set the operating rhythm for the Casca side of each engagement - how your team communicates, escalates, and collaborates with engineering

- Be the connective tissue between client teams and Casca leadership - you translate what's happening on the ground into decisions at the company level

- 4-6 years management consulting experience at a leading firm (McKinsey, Bain, BCG, etc.) or deployment leadership experience at a top tech company

- Proven track record managing large-scale software development and / or implementation projects ($5M+)

- Demonstrated ability to manage executive-level stakeholder relationships in regulated or complex enterprise environments

- Track record of building operational frameworks, playbooks, or delivery methodologies from the ground up

- Strong cross-functional leadership across business, engineering, and compliance teams

- Experience managing and developing a team in a client-facing or delivery context

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This posting was published by Casca on their own careers system and is shown here with a direct link to apply there. Employers: for corrections or removal, contact jobs@veritahire.com.