Senior Technical Delivery Lead

The Delivery Lead ensures Camunda PS implementation engagements are delivered predictably by turning customer outcomes into a realistic delivery plan and steering execution with technical credibility -not just status reporting. They drive scope decomposition, planning and forecasting, manage change and trade-offs and keep delivery on track across Camunda, customer and partner teams.

They translate between engineering and business stakeholders to align expectations, run governance and secure timely decision s. They proactively surface and mitigate risks (e.g., environments, integrations, NFRs, readiness) and escalate early to protect timeline, budget, and quality.

- Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget) and driving execution against it

- Keep the implementation team (Camunda, customer, partners) aligned on goals, outcomes, ways of working and budget , ensuring shared accountability and focus

- Drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments

- Own stakeholder communication: provide clear, evidence-based status, align expectations and drive timely decisions with customers, the Camunda Account team as well as with internal leadership

- Proactively identify and mitigate delivery risks and remove blockers with technical credibility

- Captures learnings from engagements to iterate on Camunda's Professional Service delivery excellence framework

- 3+ years of experience in a (Technical) Delivery Lead / Project Management role in the Enterprise Software or SaaS industry

- Proven track record in leading (agile) customer-facing PS implementation engagements, aligning multi-party teams on cadence and Definition of Done and ensuring predictable increments/releases, delivered on time, on budget and to high quality while meeting customer objectives and value

- Advanced communication skills to explain complex concepts clearly and persuasively to diverse audiences, combined with empathy in customer interactions

- A strong aptitude for strategic thinking and innovative problem-solving

- Passion for solving customer challenges and driving customer success, with a strong understanding of how PS engagements in an ARR-driven enterprise software business improve retention and enable expansion

- Familiarity with software engineering, process orchestration and automation is a strong plus