Biz Ops Lead

- Build and own the operating cadences that keep AirOps aligned and moving - Annual Planning, WBRs, OKRs, etc.

- Design AI-native workflows across Deal Desk, Business Reporting, and workspace management using AirOps, Claude, and other tools

- Embed into functions for 2-4 week strategic sprints - diagnosing problems, structuring solutions, and driving them to completion

- Own deep analytical work - leadership reporting to deep-dive analyses across pricing, customer cohorts, sales capacity, strategic forecasting etc.

- Identify and size new opportunities - verticals, pricing motions, expansion plays - with clear unit economics and a path to execution

- Manage core operational infrastructure: compliance, vendor management, and G&A services

- 5+ years of experience in strategy, consulting, chief of staff, or business operations role in a high-growth environment.

- Highly analytical - you build revenue models, cohort analyses, pricing tests, and capacity scenarios from scratch, and turn data into clear recommendations

- Automation-native - you reach for AI tools instinctively, vibe-code workflows, and eliminate manual work wherever you find it

- Systems-oriented - you instinctively turn recurring work into structured frameworks, not one-off solutions

- Fast context-switcher - you embed into a new function and contribute meaningfully within days

- Strategy and execution-focused - you drive projects to completion and own outcomes, not just facilitate meetings

- Comfortable across functions - you move fluidly across finance, GTM, and product without losing clarity or momentum

- Strong communicator - equally crisp writing an exec summary or facilitating a leadership offsite

- Low-ego - you take the unglamorous work as seriously as the high-visibility stuff

- Thrive in ambiguity - you bring structure, prioritization, and velocity to fast-moving environments.

- Shipped something with AI - built a workflow, tool, or automation that people actually used

- Revenue strategy exposure - you understand how dollars flow through the business, from pricing and packaging to pipeline and margin

- High-growth SaaS experience - you've seen the $10M-$100M ARR inflection points firsthand

- Extreme Ownership

- Quality

- Curiosity and Play

- Make Our Customers Heroes

- Respectful Candor

- Equity in a fast-growing startup

- Competitive benefits package tailored to your location

- Flexible time off policy

- Parental Leave

- A fun-loving and (just a bit) nerdy team that loves to move fast!