Sbtglobal Inc

Drayage Logistics Domestic Operator

$28/hrContract · Santa Ana, CA
✓ Verified live on the employer's own system · added 8 days ago
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Senior · 6+ yrs exp

Requirements

Education: Bachelor's degree or related field

Experience: 6+ years

Skills & tools

OperationsRecordkeepingManagementWarehouseDispatchingLogisticsShipping ReceivingSecurity
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Full job description

  • Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations
  • Gather departure information for containers and air cargo at ports, terminals, and airports.
  • Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
  • Coordinate terminal departure schedules with terminal operators and customs brokers.
  • Track ocean containers, rail intermodal units, and air shipments in real time.
  • Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
  • Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).
  • Oversee Transload Warehouse (TW) capacity planning and utilization.
  • Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
  • Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.
  • Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
  • Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
  • Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
  • Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
  • Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
  • Maintain accurate records for audits and regulatory inspections.
  • Perform other job-related duties as assigned.

  • Analytical Thinking: Translate large data sets into actionable insights.
  • Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
  • Communication: Communicate clearly and effectively with internal teams and external partners.
  • Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
  • Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.
  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
  • Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
  • Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
  • Strong understanding of international air and ocean freight regulations, and customs procedures
  • Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.

All your information will be kept confidential according to EEO guidelines. 1) Education

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
  • Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
  • Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
  • Strong understanding of international air and ocean freight regulations, and customs procedures
  • Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.
  • Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations
  • Gather departure information for containers and air cargo at ports, terminals, and airports.
  • Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
  • Coordinate terminal departure schedules with terminal operators and customs brokers.
  • Track ocean containers, rail intermodal units, and air shipments in real time.
  • Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
  • Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).
  • Oversee Transload Warehouse (TW) capacity planning and utilization.
  • Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
  • Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.
  • Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
  • Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
  • Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
  • Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
  • Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
  • Maintain accurate records for audits and regulatory inspections.
  • Perform other job-related duties as assigned.

  • Analytical Thinking: Translate large data sets into actionable insights.
  • Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
  • Communication: Communicate clearly and effectively with internal teams and external partners.
  • Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
  • Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

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