Managing Clinical Director

- Deliver a full spectrum of high-quality clinical services-including restorative care such as inlays/onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry-within Tend's modern, digitally enabled studio environment

- Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing early - using our tested frameworks, not scripts, to educate members compassionately and help them avoid more invasive, costly outcomes down the road

- Partner with clinical leadership to expand advanced treatment offerings and continuously elevate clinical scope

- Manage a dynamic, productive schedule-balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities

- Be schedule obsessed by partnering with studio teams to build efficient and productive shifts-reviewing schedules in advance, strategizing in daily huddles, and offering same-day care when possible

- Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time-without compromising quality of care

- Deliver a hospitality-driven member experience grounded in the Three C's - Personalized Care, Empowering Communication, and Human Compassion - bridging the knowledge gap so members understand not just what, but why

- Engage in ongoing clinical development, including calibration, CE, and peer learning to expand scope and skillset

- Serve as the senior clinical leader across your market, setting the standard for diagnosis, treatment planning, and patient experience at every studio

- Own clinical outcomes across locations - track re-dos, escalations, and quality metrics by studio and implement targeted improvement plans

- Partner with market operations leadership to align clinical strategy with studio performance goals, scheduling efficiency, and patient access

- Lead market-level calibration sessions, clinical forums, and peer learning to build consistency and elevate the clinical floor

- Represent Tend clinically in market-level conversations with key partners, community providers, or referral relationships

- Develop and mentor Lead Dentists across your market, coaching them on clinical judgment, studio ownership, and team leadership

- Support the growth of Associate Dentists through structured feedback, onboarding oversight, and ongoing clinical development

- Partner with the People Team and clinical leadership on provider hiring, onboarding, and performance management within your market

- Identify and close skill gaps at the provider level through observation, calibration, and individualized development planning

- Help build a pipeline of strong Lead Dentists ready to grow into expanded roles within Tend

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren't just words on a wall - they are essential to how we hire, lead, and collaborate. Every dentist and team member is expected to show up with a mindset grounded in our mission, vision, and values.

This is what drives our culture, our clinical standards, and the patient experience we're proud to deliver every day.

- Tend to Others - Deliver outstanding oral health outcomes and patient experiences. You put the team and patient first, even in fast-paced settings.

- Be Brave Enough to Lead - Act with integrity and take initiative to solve problems, coach others, and raise the bar.

- Savor the Ride - Celebrate wins, stay resilient in challenging moments, and bring positivity to the workplace.

- Embrace Our Differences - Welcome and value diverse backgrounds, ideas, and feedback. Communicate with respect and trust.

- Rooted in Growth - Seek ongoing learning and improvement-for yourself and your team.

- Lead Across Locations - You think at the market level, not just the studio level. You can hold a clinical vision for multiple teams simultaneously and know how to move people and practices without being in the room every day.

- Develop the People Around You - You invest in Lead Dentists and Associates the way you invest in your own clinical growth. You give direct, actionable feedback and create the conditions for others to step up.

- Own the Outcomes - You're accountable for what happens clinically in your market - not just your own chair. You monitor performance across locations, connect dots across studios, and act when standards slip.

- Extensive clinical experience, typically 8+ years post-residency, with a demonstrated track record of high-quality, high-production dentistry

- Proven leadership experience, including mentorship of dentists and cross-functional collaboration with operations and studio leadership

- Experience in a multi-location or high-volume DSO or group practice environment

- Ability to work a Full Time schedule consisting of 4 days per week + 2 Saturdays per month

- Ability to sit and stand for extended periods while performing clinical procedures.

- Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures.

- Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment.

- Ability to bend, reach, and maintain ergonomic positioning for patient care.

- Occasional lifting or movement of equipment and supplies up to 25 pounds.

- Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology.

- 🦷 Dentist Equity & Partnership - Opportunity to invest alongside Tend and share in our growth

- 🎓 CE & Professional Development - Virtual and in-person CE opportunities and internal clinical forums

- 🛡️ Malpractice Insurance - Full coverage provided at no cost to you

- 💰 Plan for the Future - 401(k) plan to help you grow your nest egg

- 💡 Support, When You Need It - Life & AD&D insurance, legal support, EAP, and health advocacy

- 🛍️ Smart Spending Options - FSAs, HSAs, and pre-tax transit and parking benefits

Compensation ranges reflect good-faith estimates of the pay the Company reasonably expects to offer for this role at the time of posting, based on a combination of current provider data, historical performance, market benchmarks, and business needs. Actual earnings may vary based on factors such as individual productivity, clinical mix, experience, schedule, geographic location, and studio needs.

These ranges are provided for transparency purposes only and do not constitute a guarantee of compensation.

Compensation programs and incentive opportunities may be modified from time to time on a prospective basis in response to market conditions, regulatory requirements, or business needs.