Product & Strategy Intern (Summer 2027 Opportunity)

Relay , a dynamic and rapidly growing tech startup based in Raleigh, is on a mission to revolutionize frontline work. We've pioneered an entirely new product category: simple, rugged, smart-radio, along with a comprehensive cloud ecosystem, designed for B2B clients and frontline workers across diverse industries. Having achieved proven product-market fit by solving real-world customer pain and unlocking new capabilities, we're now expanding our Product team.

Our team is seeking driven and high-achieving undergraduate students for a paid summer 2027 Product Management Internship. The students should have an expected graduation date between December 2027 and May 2029 . We view these cohorts as a vital pipeline for identifying and cultivating our future full-time Product team members.

This is not a traditional internship-it's a rotational experience designed to expose interns to multiple sub-domains of product management and adjacent functions. Depending on your skills, interests, and performance, you'll rotate through and flex into areas such as:

- Core Product Management - shaping the roadmap, guiding discovery and delivery, and bringing AI-powered products to life.

- Revenue Strategy - analyzing markets, pricing, and GTM (go-to-market) strategy to accelerate adoption and growth.

- Solutions Engineering - engaging directly with customers to design, validate, and demonstrate AI-driven solutions in real-world environments.

You'll get hands-on exposure to how Relay brings its mission to life-from defining frontline needs, to designing features, to aligning GTM motions, to tailoring AI solutions for enterprise customers.

Based at our Raleigh headquarters, this is a full-time internship (40 hours/week) with five days in office each week. This not a remote position.

- Support the Product Management Team on key initiatives and projects, contributing to the overall product strategy and roadmap.

- Contribute to the end-to-end product lifecycle , from ideation and research through development, launch, and post-launch analysis.

- Explore and integrate AI capabilities: Proactively identify opportunities to leverage AI/ML to enhance product features, derive deeper customer insights, and optimize product management workflows.

- Participate in customer visits and calls to observe and learn how we identify opportunities for product innovation and differentiation.

- Consistently review analytics to identify areas of opportunity, understand user behavior, and inform product improvements.

- Assist in documenting, analyzing, and prioritizing feedback from internal customer-facing teams.

- Conduct solution discovery , trialing new products and features directly with customers to gather insights and validate solutions.

- Collaborate closely with Engineering and QA to design viable and usable products and ensure timely delivery of features.

- Assist in defining product requirements and user stories for both new features and enhancements.

- Participate in sprint planning and stand-ups , ensuring product goals are clearly communicated and understood by development teams.

- Assist in driving product adoption and training by contributing to Release Notes and aligning with Operations and Sales teams.

- Candidates from the graduating classes of December 2027 through May 2029 at Universities in Raleigh, Durham, and Chapel Hill are eligible to apply for this program.

- Pursuing a Bachelor's degree in Business, Economics, Computer Science, or a related technical or business field with a GPA of 3.7 or above.

- A strong blend of business and technical acumen , with the ability to engage meaningfully and add value in discussions encompassing both technology and business strategy.

- Curiosity about emerging technologies : A keen interest in staying abreast of cutting-edge technologies, particularly within the AI and real-time data space, and identifying how they can create new value for users.

- A passion for entrepreneurship with the ability to thrive and react proactively to changing business needs within a dynamic, high-growth startup environment.

- Excellent communication and interpersonal skills, with the ability to build strong relationships across teams and with customers.