Senior Product Designer (Contract)

- Lead the end-to-end design process for new products and features, from ideation and concept development to prototyping, testing, and implementation.

- Collaborate with product managers, engineers, and other stakeholders to define product requirements and design specifications.

- Contribute to product strategy and roadmaps through customer research and design explorations

- Conduct user research to understand user needs, behaviors, and pain points.

- Create wireframes, mockups, and prototypes to communicate design concepts and gather feedback.

- Contribute to achieving key product milestones by creating the designs that drive customer growth, NPS score, conversions, and much more

- Review metrics and analytics to track and measure the impact of design

- Build and maintain design documentation. Including but not limited to enterprise UI Style guide, Customer Journey maps, SiteFlows, and User flows

- Ensure usage of consistent branding, language, and design across products.

- Stay current on knowledge and skills necessary for in the area of product design best practices and, platform capabilities

- Conduct interviews with candidates to make sure they have the product design skills to complete the job

- 5+ years of experience in product design, with a proven track record of delivering successful products.

- Strong knowledge and ability to work across all phases of the digital product design process; including user research, ux writing, wireframing, prototyping, visual design, interaction design, and usability testing

- Proficiency in tools such as Figma, Pendo, Google Gemini, Miro, and Asana

- Ability to analyze data from user research and synthesize those insights to inform product decisions

- Ability to adapt your designs across a variety of platforms and form factors

- Ability to work independently and collaboratively in a fast-paced environment.

- Developing Others: Fostering employee development by providing a supportive learning environment.

- Adaptability: Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups.

- Interactive communication: Listening to others and communicating articulately, fostering open communication.

- Creativity and innovation: Generating viable, new approaches and solutions.

- Relationship Building: Establishing, sustaining and fostering professional contacts to build, enhance and connect networks for work purposes.

- Teamwork: Working collaboratively with others to achieve organizational goals.

- Curiosity/inquiry: The disposition to respectfully and tactfully ask questions, investigate, research and/or demonstrate an inherent motivation to learn and grow in familiarity with a certain subject area or circumstance.

- Empathy: Learning the users needs and applying them to the design solution. Is critical to creating user-centered designs.

- Impact and influence: Influencing and gaining others' support.

Regular attendance required. Extensive telephone and computer work in a remote environment.

- This description is not an exhaustive list of all duties, responsibilities or qualifications associated with this job.

When we find the right person, we want to put our best foot forward with an offer that excites you. We consider what you'd like to be paid, the skills and experience you bring, and what