Dispatcher

What You'll Do Dispatch and route HVAC service technicians for maximum efficiency Monitor technician schedules and make real-time adjustments throughout the day Communicate with customers regarding appointment updates and technician arrival times Coordinate with technicians to maximize productivity and minimize downtime Manage work orders and scheduling through ServiceTitan Maintain accurate customer and job information Deliver exceptional customer service in a fast-paced environment What We're Looking For Experience dispatching in the HVAC, plumbing, electrical, or home services industry ServiceTitan experience is required Strong understanding of skilled trades scheduling and dispatch operations Excellent organizational and multitasking skills Outstanding customer service and communication abilities Ability to thrive in a fast-paced environment Positive attitude and team-first mentality Join the Boston Standard Team If you know the trades, understand ServiceTitan, and enjoy keeping technicians productive while providing outstanding customer service, we'd love to hear from you.

Apply today and join the Boston Standard team!

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