Sr. Technical Project & Program Management Consultant (On-Site Charlotte, NC)

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The Senior Technical Project & Program Management Consultant is a key member of the Security Delivery group. This role focuses on providing delivery and project management and portfolio leadership to enable effective and consistent execution of cybersecurity and fraud initiatives in the Truist Protection Services (TPS) department. This delivery leader:

• excels in stakeholder management across security domain teams, portfolio operations, and business partners.

• manages delivery risks and issues, and escalates appropriately to project sponsors

• execution to ensure delivery outcomes are achieved.

• transparent project reporting that supports informed decision-making.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

*** Role is NOT remote ***

*** In office expectations are 5 days per week. ***

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Plans, organizes, and controls resources, timelines, and budgets for multiple complex technical projects and programs to ensure successful delivery.
• Maintains and enforces technical program and project management best practices, templates, standards, and processes across multiple initiatives.
• Monitors project dependencies and consolidated status across multiple projects, identifying risks and implementing mitigation strategies.
• Provides technical guidance and direction to project teams, ensuring compliance with requirements and quality standards.
• Conducts comprehensive risk analysis and manages risk mitigation plans to minimize project impact.
• Executes vendor integration, contract management, and performance evaluation where applicable.
• Collaborates with cross-functional teams and stakeholders to ensure project objectives align with organizational strategy.
• Drives continuous improvement in project management processes, tools, and methodologies.
• Guides and may direct the work of lower-level professionals within projects or programs.
• Ensures quality assurance and compliance with regulatory and organizational standards throughout project lifecycles.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Computer Science, Information Technology, Finance, Business, or related field.
• Minimum of 7 years of professional experience in technical project or program management.
• Strong knowledge of enterprise project and program management methodologies, governance, and best practices.

• Bachelor’s degree and 7 years of project management experience, preferably within a Program or Portfolio Management Office (PMO).
• 3+ years working in a delivery function within a cybersecurity or security organization, with a strong curiosity and desire to understand the evolving threat landscape.
• 2 to 3 years of experience using workflow tools such as Rally, JIRA, or GitLab.
• 2 to 3 years of experience using project management lifecycle tools such as Clarity PPM, Planview, Planisware, ServiceNow, or SAP PPM.
• Experience leveraging automation / AI tools and AI Prompting, such as Copilot, Claude, ChatGPT, Gemini in a professional setting.
• 2 to 3 years of experience designing and developing dashboards using Power BI and/or Power Automate, or comparable reporting tools like Tableau, or HTML presentations
• Demonstrated ability to interpret business challenges, apply best practices, and improve processes, products, or services. Experience with risk management, issue resolution, business partner influence, difficult negotiations, and delivery against aggressive timelines.
• Strong understanding of business and technology organizations, priorities, resources, and operating models.
• Ability to bring clarity, structure, and momentum to ambiguous or loosely defined initiatives.
• Demonstrated executive-level verbal and written communication skills.
• Proficiency with MS Office Suite (PowerPoint, Excel, Word, Visio, Project).

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.