Bilingual Pharmacy Technician-Orlando Florida

*Must speak fluent English & Spanish to be considered for this position

Responsibilities: Assist the pharmacist with serving patients and maintaining the pharmacy department - Sterilize surfaces and equipment and prepare the pharmacy for opening. - Greet customers and answer questions. - Receive prescriptions and check their validity. - Process prescriptions electronically and ensure all information is complete and accurate. - Resolve issues when they arise (e.g., rejected insurance claims). - Select the appropriate medicine and measure dosages to fill prescriptions. - Sort, stock, label medication and monitor inventory. - Undertake administrative tasks (e.g., Record-keeping) as assigned. - Comply with all security measures and quality standards and activities. - Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing. - Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate. - Package orders based on policies and procedures. - Coordinate medication delivery location and estimated time with patient. - Prepare and arrange delivery of medication with courier service or shipping service. - Communicate with insurance carriers to obtain payment for prescription claims. - Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications. - Triage calls and escalate to appropriate leadership when necessary.