Veterinary Receptionist

We are looking for a professional who demonstrates composure under pressure, a genuine affinity for animals, and the interpersonal skills to support clients across a wide range of experiences - including those that are emotionally demanding. Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided.

What to Expect As you join our mission, expect to be supported in your work and home life with: - A comprehensive benefits package, including medical, dental, and vision insurance for full-time employees - Paid time off for full-time employees - 401(k) plan - Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology - Professional development opportunities - Annual Uniform Allowance to help you feel comfortable and professional on the job.

Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications. Schedule : Full time and part time hours. This is a full time position.

The hospital is open Monday-Thursday from 8:00 AM-8:00 PM, Friday from 8:00 AM-6:00 PM, and Saturday from 9:00 AM-3:00 PM.

Responsibilities - Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner - Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information - Perform client check-out, including payment processing, posting charges, and scheduling future appointments - Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health - Perform accurate data entry and maintain organized records in the practice management system following onboarding and training - Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations - Maintain a clean, organized, and welcoming reception and waiting area

Qualifications - Previous experience in a veterinary setting is a plus, but we're happy to train the right candidate who is eager to learn. - Proven customer service skills with strong verbal and written communication, including active listening and conflict resolution - Experience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS) - Strong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment - Proficient in Microsoft Office; comfortable learning new software and workflows - Reliable, punctual, and professional; ability to work independently and as part of a team - Genuine affinity for animals and comfort working in a clinical setting Experience in a veterinary clinic, animal care facility, or medical office; familiarity with veterinary or medical terminology; or PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet) is considered a strong asset.

About Levittown Animal Hospital Levittown Animal Hospital has been a trusted part of the Long Island community since 1965. We are a full-service veterinary clinic, providing comprehensive care from preventive wellness to advanced diagnostics, surgery, and complementary therapies. Our team, led by experienced veterinarians including Co-Medical Directors Dr.

Sue Fischman and Dr. Olivia Drutjons, brings a deep commitment to clinical excellence, compassion, and client education. We operate in a modern, state-of-the-art facility that's earned multiple Best of Long Island honors, and we leverage cutting-edge technology to deliver high-quality veterinary care.

At Levittown, pets are family-and we're dedicated to helping them live their healthiest, happiest lives. #VETASST