Enterprise Engagement Manager

What You'll Do - Scope implementations and own the solution design: what to build, what to configure, what to push back on. - Partner with customers on new use cases, new integrations, sometimes entirely new products, defining what we should build. - Run engagements from kickoff through go-live, then into adoption and expansion. - Work with our forward-deployed engineers to deliver integrations, data pipelines, and platform connections. - Own the customer relationship up to the executive level: set expectations, flag risk early, keep their leadership confident as work plays out. - Drive adoption after go-live and find ways to expand the account. - Bring what you learn in the field back to Product to shape the roadmap.

What We're Looking For - 5-8+ years owning ambiguous, customer-facing problems end to end in professional services, solutions, consulting, product, or a startup. - A product mindset. You find the real problem, separate must-haves from nice-to-haves, and you're energized by building something new. - Comfortable making the case to a VP or C-level buyer. - Technical aptitude and the appetite to go deeper.

You can talk through APIs and data flows, but you don't need to write code. - A history of owning delivery, not just the recommendation. - Comfort with ambiguity. When scope changes mid-engagement, you re-plan and keep going. - Real experience using AI tools (Claude or similar) in your work, with specifics on how. - Low ego, high ownership.

This function is still being built, and you'll help build it.

Compensation &

Benefits - Base salary: 170-220k OTE - Unlimited PTO + 10 company holidays - 401(k) with 3% employer contribution - Medical, dental, and vision coverage - 12 weeks paid parental leave - Professional Growth Fund