Customer Service Representative

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Airgas is Hiring for a Customer Service Representative in La Porte, TX!

• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment.

Based at the LaPorte, Texas Branch Office, the Customer Service Representative is responsible for processing telephone orders from call-in customers and associates. This role handles client requests for various products and supplies, including industrial, medical, and specialty gases, welding and safety equipment, power and hand tools, and more.

• Build and sustain strong client relationships by handling inbound calls, helping customers determine their product requirements, and processing orders.

• Collaborate with internal teams—including account managers, branch store operations, and distribution—to efficiently address and resolve any order conflicts.

• Liaise with vendors to gather product details, verify availability, and obtain pricing information.

• Ensure all necessary documentation is completed and filed accurately on a timely basis, while utilizing the computer system to input sales and quote data and research customer inquiries.

• Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which apply to this position’s responsibilities.

• Minimum of two (2) years of experience in customer service and/or sales experience.

• Knowledge of computer skills: documents, spreadsheets, email, etc.

• Ability to work independently and under some pressure to meet deadlines.

• Knowledge of welding, gases, industrial, safety supply sales.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.